Fa88 FAQ — All Your Questions Answered in One Place

No. Under fa88's policy, each person is allowed only one account. Opening multiple accounts is a violation of the rules and may result in all accounts being permanently suspended.

on the login page Click the "Forgot Password?" link. A reset link will be sent to your registered mobile number or email. Click the link to set a new password.

Go to Profile Settings and click on the "Verification" section. Upload a photo of your National ID or passport. Verification is usually completed within 24 to 48 hours.

Your registered name cannot be changed after sign-up. However, you can update your email, mobile number, and address. Contact support to make any changes.

After 5 consecutive failed login attempts, your account will be temporarily locked. Wait 30 minutes and try again, or reset your password. For persistent issues, contact us at support@fa88-jit.com.

You must be at least 18 years old to open an account on fa88. fa88 services are strictly prohibited for minors. To learn more Responsible Gaming View the page.

Yes. You can request a temporary or permanent account closure from your Profile Settings. fa88 offers this option as part of its responsible gaming commitment.

The minimum deposit on fa88 is ৳500. Limits may vary depending on the payment method. For more details, Financial Transactions View the page.

Withdrawal requests via bKash, Nagad, or Rocket are generally processed within 1 to 3 business days. Completing KYC verification helps speed up the process.

The daily withdrawal limit depends on your account level and verification status. Standard members have a daily limit of up to ৳50,000. VIP members enjoy higher limits.

Please wait 30 minutes and refresh the page. If the amount still hasn't appeared, contact us at support@fa88-jit.com with your transaction reference number and we'll resolve it promptly.

Yes, fa88 supports bank transfer. However, processing times may be slightly longer compared to bKash or Nagad. KYC verification is required.

fa88 does not charge any deposit fees. However, service charges from bKash or Nagad may apply.

Common reasons for a rejected withdrawal include incomplete KYC verification, unmet wagering requirements, or suspicious activity on your account. Contact support for more details.

fa88 currently prioritizes bKash, Nagad, Rocket, and bank transfer for Bangladeshi users. For updates on cryptocurrency support, Financial Transactions Follow the page.

Wagering requirements must be met before withdrawing a bonus. Typically, you need to bet 10 to 30 times the bonus amount. Full terms are shown at the time of claiming the bonus.

Free spins are typically offered as part of special promotions, deposit bonuses, or loyalty programs. For new offers, Promotions Page Check back regularly.

A portion of your net losses within a given period is returned to your account as cashback. This is typically paid out on a weekly or monthly basis.

Yes, fa88 has a referral program. When a friend registers through your referral link and makes their first deposit, you earn a bonus. For details, on the Promotions page View.

Yes, every bonus has an expiry date. You generally need to meet the wagering requirements within 7 to 30 days from the claim date. Any unused bonus will be forfeited once it expires.

fa88's loyalty program lets you earn points on every bet. Accumulate points to level up and unlock exclusive perks and bigger bonuses.

No, the welcome bonus is a one-time offer available on your first deposit only. However, reload bonuses, weekly offers, and other promotions are available on a regular basis.

Yes! fa88 lets you bet on cricket, football, tennis, kabaddi, and much more. Live betting is also available during matches. Sports Betting Page View.

Yes. All games on fa88 are sourced from licensed providers and powered by RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

Many slots and casino games can be played for free in demo mode. However, Sports Betting and Live Casino require a real money balance.

The minimum bet varies by game. Many slots start from as low as ৳10. For Sports Betting, the minimum bet is generally ৳50.

fa88 saves all game sessions. Once your connection is restored, you can pick up right where you left off. If a bet is cancelled due to a technical issue, a full refund will be issued.

Yes. In the Live Casino, you can play with real dealers in real time through HD video streaming for an authentic casino experience.

Your winnings are credited directly to your fa88 wallet. From there, you can request a withdrawal and the funds will be sent to your bKash, Nagad, or bank account.

Go to Profile → Security → "Enable 2FA". An OTP will be sent to your mobile number. Confirm with the OTP. From then on, an OTP will be required every time you log in.

Email us immediately at support@fa88-jit.com or reach out via live chat. We will temporarily lock your account, investigate the issue, and take the necessary action.

KYC (Know Your Customer) verification keeps your account secure and helps prevent money laundering. It is required for large withdrawals.

Yes. You can set daily, weekly, or monthly deposit limits on fa88. For more about responsible gaming tools, Responsible Gaming Page View.

Yes. You can send a data deletion request to support@fa88-jit.com. However, certain information may need to be retained for a specified period due to legal obligations.

Always verify fa88-jit.com in your browser's address bar and look for the HTTPS lock icon. fa88 will never ask for your password via SMS or email. If anything seems suspicious, contact support immediately.

To install the APK on Android, you need to allow installation from "Unknown Sources." Go to Settings → Security → enable "Install Unknown Apps."

When you open the app, you'll be notified automatically if an update is available. Alternatively, App Page Download and install the latest version from

Yes. fa88's mobile-friendly website works on any browser. For the best experience, though, we recommend using the app.

Clear the app cache, restart your device, and make sure you have the latest version installed. Check your internet connection. If the issue persists, contact support.

Yes. The fa88 app sends push notifications for new bonuses, promotions, match results, and transactions. You can customize your notification preferences in the app settings.

The fa88 app can run in a data-saving mode. slots and Sports Betting use minimal data. Live Casino and HD streaming require more data — Wi-Fi is recommended for those.